Charges may be increased on at least 30 days notice as described in the Microsoft Store Terms of Sale. To stop being charged, cancel your subscription in your Microsoft account ( /services) or on your Xbox console, before the next billing date. Plus applicable taxesīy subscribing you are authorizing recurring payments made to Microsoft at the intervals you selected, until cancelled. Just delete it from your system and not from everywhere when that option comes up. Then, delete the file with your gamertag on it. Its the one with the horizontal lines to the right of the Guide button. After promotional period, subscription continues to be charged at the then-current regular price (subject to change), unless cancelled. PSNProfiles is not affiliated with Sony or PlayStation in any way 2022 Gaming Profiles Ltd. Then, hit the Menu button on your controller. Offers not valid in Russia and Turkey other geographic restrictions may apply. Promotional offers may not be valid for all members and are only available for a limited time. After that I press play, its start loading, then after checking for Saved games it pops up the menu in the back where I can resume. I was playing fine, untill the latest xbox update during the week. Availability of member benefits and Play List titles may vary by platform and territory and may change from time to time. Hold the button on the front of the system until it beeps and shuts down, then try launching the game again. ![]() Was this article helpful? 0% of 0 players found this article helpful.*Conditions, limitations, and exclusions may apply. If you’ve done that, check with your retailer for any instructions you might have missed. If you purchased your game from somewhere other than the EA app Store, you’ll need to redeem your product code. The Sims and Battlefield games have multiple expansions or subscriptions that only become active when you own the base game.Ī full game has a standalone title, like "Battlefield 4" or "The Sims 4,” while expansions usually have an additional subtitle, like "The Sims 4: Get to Work."īuy your game elsewhere? Redeem your code Make sure you purchased a full game and not DLC or a subscription. If you still can’t find the game you’re looking for, try clearing your data cache. I tried all that, but they’re still missing You can also try uninstalling and reinstalling the EA app. If this doesn’t work, log out of the app and back in again to refresh your Library. If your purchase processed but you still don’t see your gameĬlick the menu icon (it looks like 3 horizontal lines) in the top left corner of the app, hover over Help, then click Restart app. Once your payment has been processed, your full games will show up in your Library. Try logging in to the EA Account Settings portal with other email addresses you may have used instead. If your order is not showing, then you may have bought the game on another account. ![]() ![]()
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